Explore how to create a safe and supportive work environment. Gain practical strategies to build trust, encourage open communication, and empower teams.
Overview
“There is no team without trust.” – Paul Santagata, Head of Industry at Google.
Most psychological safety training fails for one reason: it teaches what psychological safety is instead of how to create it in the next conversation. This 3-hour workshop keeps the same fundamentals but grounds every section in a behaviour participants can run tomorrow.
Learning Objectives
- Understanding psychological safety as a set of daily behaviours, not just a definition
- Understanding the four stages of psychological safety and how each one breaks down in real workplace situations
- Application: Practise the 3-Step Framework in real, unscripted scenarios and commit to one behaviour to change this week
Content Outline
The Fundamentals of Psychological Safety
- Introduction to Psychological Safety
- The Importance of Building Safe and Inclusive Workplaces
- Accountability + Psychological Safety = High Performance
- How Can You Build Trust Within Your Team?
- Activity: Where Safety Breaks Down
Setting The Stage: A 3-Step Process
- Frame The Work
- Inviting Participation
- Responding Productively
- Activity: Build a Psychologically Safe Conversation
Fostering Psychological Safety In The Workplace
- The 4 Stages of Psychological Safety – Inclusion, Learner, Contributor & Challenger Safety
- Activity: Psychological Safety Journey
English
Simplified Chinese
Cantonese
English
Simplified Chinese
Cantonese
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